The Littel Local Marketer

Little Local Marketer – Our Process

On Boarding with The Little Local Marketer

Our Process

Welcome

We are thrilled to present this comprehensive guide designed to seamlessly guide our potential new clients through our process making things an absolute breeze!

The beginning!

As your dedicated Marketing Team, we are eager to delve into every facet of your business, encompassing the technical intricacies, your array of services/products, and the essence of your brand. This thorough understanding will empower us to craft and deliver impactful messages to your target audiences via social media. Our welcome guide is meticulously designed to walk you through the on boarding process, underscoring the vital importance of getting things right from the very start. We’re excited to embark on this journey with you!

Step 1

Upon receiving your initial enquiry, one of our dedicated team members will be in touch with you either via telephone to delve into your requirements and gain a clear understanding of your goals. We’re all about making your experience seamless and tailored to your needs!

Following our conversation, we’ll craft a bespoke quote for our services, taking into account the details you’ve shared in your initial email and our delightful telephone chat. For your convenience, if you’re opting for our standard packages, you’ll find the prices perfectly align with those on our website. If you’ve expressed an interest in any additional add-ons, fear not – they’ll be clearly outlined in the quote, alongside the details of our standard packs.

We’re here to ensure your journey with us is not only professional but also personal and hassle-free.

We hope the quote brings a smile to your face!  If it does and you’re ready to take the plunge with us, at the bottom of the quote, you’ll find a magical link that’ll whisk you away to becoming our newest client.

Simply follow the link, and you’ll land on a form that’s as easy as pie to complete. This little customer information form is the key to getting you all set up in our customer relations management system. It’s painless, we promise!

Your satisfaction is our top priority, so if you have any questions or need assistance along the way, feel free to give us a shout. We’re here to make this process as smooth as silk for you.

We are looking forward to officially welcoming you aboard!

Step 2

Great news – you’re officially part of the family! Welcome aboard!  Following your quote acceptance, keep an eye on your inbox for a warm welcome email expressing our gratitude for sharing your details with us.

Now, in the spirit of building a seamless channel of communication and fostering a fantastic working relationship, we’d like to touch base on payments. To make things as breezy as a British afternoon tea, we kindly request you to set up a standing order payment or automatic bank transfer for your regular monthly package(s), as outlined in your quote. This ensures a hassle-free process, allowing you to focus on what matters most – your incredible projects!

For any delightful extras like add-ons, design services, or dazzling website builds or SEO, fear not – they’ll come with their own special invoice. This way, your regular payments can maintain their steady rhythm without requiring any adjustments.

Now, it’s time for the fun magic to begin!

“Good things take time, Better things take a little longer”

Step 3

Our on boarding process is designed with your comfort in mind, and we want you to know that we’ll be with you every step of the way, maintaining a steady flow of communication.

The next stop on this adventure involves a bespoke follow up email winging its way to your inbox – keep an eye out for it! Inside, you’ll find several links leading you to short, snappy questionnaires. Think of them as little windows into your business universe. We’ve tailored these forms to directly align with your packages, business sector, and goals.

We get it, forms may not be everyone’s cup of tea, but fear not! Take a moment to dive into each questionnaire with enthusiasm. We’ve broken down the topics into bite-sized chunks, ensuring simplicity and giving you the option to take a breather if needed.

Here’s a sneak peek at what we’ll be exploring together:

  • Insights about your business
  • Understanding your target audience
  • Crafting your unique brand voice
  • Defining your content preferences
  • Brand Guidelines
  • Imagery & Video
  • Fonts
  • Logos
  • Your Facebook page
  • Your Instagram account
  • LinkedIn account

The above list will change dependant on the services you will be receiving so don’t worry if you don’t see a questionairre for all of the above or you see any extra ones.

Feel free to reach out if you have any questions or need a guiding hand. We’re here to make this process not only seamless but enjoyable for you!

Step 4

Your enthusiasm and cooperation mean the world to us! So we will be eagerly diving into the treasure trove of answers and information you’ve provided, and we can’t wait to get everything set up and ready for action.

Once all the behind-the-scenes magic is in place, we’ll shoot over an email to you, complete with a set of links to your very own corner of our Google Server Space. Exciting, right?

Inside, you’ll discover two dedicated folders crafted just for you. The first is your personal space – a canvas for anything you want to share or upload to us, whether it’s videos, images, reports, or a bit of textual brilliance. The second is where we’ll be dropping off the good stuff for you – drafts of articles, glimpses of web design wonders, and more.

It’s like your own online creative haven!

In the spirit of open communication, we may pop in with a request or flag any connectivity issues at this point relating to your social accounts or data that need an extra touch of tech magic to make them work.

Our goal is to iron out any wrinkles swiftly, finding solutions that work seamlessly for you. Your satisfaction is our top priority, and we’re here to make sure everything aligns perfectly so we can dive into the good stuff without a hitch!

“Alone we can do so little; together we can do so much.”

Finally…

 In the spirit of transparency, we emphasise open communication with our cherished clients—like you! While we absolutely love a good chat, if our scheduled time and duration take a delightful detour beyond the norm, we might need to have a quick chat about scheduling a special session to ensure we get everything tied up and in place with the specific project. It’s not about clock watching but more about ensuring everyone gets the correct attention to feel valued and updated. This isn’t always easy if meetings are overrun, and we’re not about keeping our valued customers waiting or leaving things unfinished, so sometimes scheduling a second meeting is best!

Your understanding and collaboration mean the world to us as we navigate this creative journey together. We’re committed to a partnership that’s not only seamless but also immensely productive.